ITMaster services,ITMaster web hosting,ITMaster networking,ITMaster support maintenance,ITMaster hardware upgrades,ITMaster consultancy





Home PageAbout UsServicesContact UsManagementFAQSWeb Hosting





  1. The System is running slow
  2. My PC is not booting up at all
  3. There is no display when I turn on my PC
  4. My Windows product code is not being accepted, what can I do?
  5. I am trying to enter the product ID code and some of the keys on my keyboard do not work
  6. My printer does not communicate with my PC, or only prints garbled text
  7. My PC seems to be excessively noisy, is there anything I can do about this?
  8. One of my cards is not detected by the system, what can I do?
  9. How do I correct the time displayed by my PC?
  10. Windows is not booting, its keep going into safemode.
  11. My screen is flickering, how can I remedy this?


  1. The cause of the system running slow could be to anything, so all you
    can do is run disk clean up and also run defrag the machine if that does
    not work then the pc maybe needed to look at by a IT professional.
    Back to top

  2. The most likely cause is the PC is malfunction so either the Power Supply
    Unit needs replacing or Motherboard this is the main part of the
    Back to top

  3. It sounds as if the AGP card has become dislodged in transit. Surprisingly
    this is a fairly common occurrence with new PC's, or with systems that
    have been moved or received a knock. Open the system case and firmly
    push the AGP card into the AGP slot. Don't be afraid to push firmly! Be
    sure to leave the power cable plugged in at the wall but powered off at
    the socket in order to earth the chassis and prevent static damage from
    your hands. Touch the grey area of the chassis in order to discharge static
    to ground. After reseating the card turn on the system, it should boot
    normally in to Windows.
    Back to top

  4. First of all check that you have read the code correctly. The font can
    sometimes be unclear; it is often a good idea to get some one else
    to verify and read out the code whilst you type it in. If the code is still
    not being accepted check that the version of Windows named on the
    product code sticker is the same as that installed on your PC. Windows
    XP Home codes will not work with Windows XP Professional, and
    Windows Me codes will not wok with either version of XP. If you think
    that you have been supplied the wrong product code for your version
    of windows please contact our customer services department, they will
    be happy to assist you.
    Back to top

  5. Keys that do not feature as part of the product ID code are disabled on
    the product ID screen. Check the code again carefully to be sure that
    you are trying to enter the correct letters or numbers.
    Back to top

  6. You may need to change the parallel port mode in the system BIOS
    to a setting more suitable for your printer. To access the BIOS tap the
    'del' key from the moment you power on the system. Go to the
    integrated peripherals section and locate the entry for LPT mode, it
    may be set to bi-directional, try changing it to EPP, ECP or ECP/EPP.
    Save settings and exit, reboot and go into Windows. If a new port is
    not detected on loading go into the device manager and delete the
    parallel port entry, reboot and Windows should detect the change.
    Back to top

  7. Whilst perceptions of acceptable noise level are subjective and difficult to
    quantify we do find that people who have been used to a Pentium III
    system with only a CPU fan and a power supply fan often find a high
    performance Pentium IV or Athlon machine to be relatively noisy. Most
    consider the noise to be an acceptable trade off for the high performance.
    An Athlon system, for example, contains a CPU fan, a power supply fan,
    a case fan, a chipset fan on the motherboard and often a graphics
    card fan.
    Back to top

  8. Check that the card is listed in device manager (control panel>system>
    device manager). If the card is not present in the list then check for a
    category called 'other devices'. If this is present and you have a device
    listed showing a yellow exclamation mark then you need to reinstall the
    drivers from the original CD. If there is no 'other devices' category then
    the card is not being detected by the PC. You will need to open the case
    and firmly push the relevant card back into the PCI slot. Be sure to leave
    the power cable plugged in at the wall but powered off at the socket in
    order to earth the chassis and prevent static damage from your hands.
    Touch the grey area of the chassis in order to discharge static to ground.
    After reseating the card reboot the system, Windows should detect the
    card and install the drivers.
    Back to top

  9. Restart the PC, tap the 'del' key continuously to enter the BIOS and go
    to the main menu. Use the cursor keys to highlight the time and change
    the value by pressing the plus or minus keys or the page up and page
    down keys. Once you have changed the hours move on to the minutes.
    Once the time is set correctly press the F10 key to save settings and exit.
    Back to top

  10. It most likely the either the computer has not been turned off incorrectly,
    or some software has been installed incorrectly to remove the software or
    to select the normal option and see if that works in order to find out the
    error message, if there is one. Windows may need to be reinstalled.
    Back to top

  11. To prevent the screen from flickering you will need to adjust the refresh
    rate. To do so go to control panel>display>settings>advanced>monitor
    and set the refresh rate to 75 or 85hz. If this fails to remove the flicker
    make sure that there are no sources of interference nearby. These can
    include power supply units, speakers, television sets, mains sockets,
    fridges, microwave ovens and mobile phones.
    Back to top


Home Page | About Us | Services | IT Training | Management Web Hosting

Copyright 2005 Itmaster All Rights Reserved Designed and developed by:Janaka